We pride ourselves on providing a quality IT service covering almost every aspect of the IT industry. We come to you and don't charge you any extra for it, alternatively drop in anytime to our service centre in Ballina. Our services include but are not limited to:
Apple
& Windows technical support
Networking
& Installations
Hardware
repairs
Data
recovery
Sales
and customer service
Advanced
Windows & OS X server technical support
iPhone
repairs
Technical Support Services.
If your Mac or Windows PC isn't working properly or doing what it should do we'll fix it, it's that simple. We could list several different things that could go wrong with your computer but won't, if it's broke we can get it going again!
Business Services.
You shouldn't be charged the earth just because you don't have a full time IT person. Rescuetech can tailor a service that suits your business and budget so you get support that suits you and not just the people providing it.
We offer comprehensive desktop and server support, networking and data management and much more, not to mention ensuring that your businesses information and intellectual property is safe from prying eyes.
Rescuetech conducts audit's of business systems to ensure that your IT
infrastructure and systems are running efficiently. By doing so allows us to gain an intimate working knowledge of the systems we support and that you rely on to operate everyday.
Sales & Service.
Rescuetech supplies IT solutions and quality computer systems at very competitive prices and we'll deliver and install them at your place. We carry major brands in desktop computers and laptops, memory, hard drives, motherboards, wireless routers and devices, video cards, printers and processors.
Data recovery service.
If your computer isn't starting up or if you hear a clicking noise coming from your computer there could be a serious problem with your hard drive.
If you haven't backed up your data don't panic, we can help.
We test your computer first to determine it's a hard drive issue then make initial attempts to repair it onsite. If it's not responding we will need to take it back to our service centre where we can get to work on it on our equipment.
Computer Systems.
Having a custom PC built is quite often the most cost effective way to buy a new PC. It allows you to not only choose exactly what components go into your PC but most importantly allows you to leave out what you don't need.
Whether it's a gaming computer or a purpose built computer for an office environment the options and configurations are endless. We will offer you unbiased advice and make sure you get exactly what you need.
We can guide you through the entire process and offer competitive prices.
All computer systems supplied by Rescuetech are delivered and installed at no extra charge and are covered by our 12 month onsite hardware warranty. You won't get that anywhere else.
Remote Support Service.
Rescuetech can provide remote assistance over the internet by controlling your computer remotely from our offices.
Whether it's fixing an issue with your computer or providing training a remote technician will be able to assist. If you can't wait for us to get to you or can't make it into our office ask us to remote in!
Click on the image below that applies to you when guided by your remote technician:
Remote support is charged at $44 per half hour including GST, please have your credit card ready.
Need help installing our remote software
Rescuetech comes to you!