Our services
Rescuetech comes to
you!
We pride ourselves on providing a quality IT service covering almost every aspect of the IT industry. Whether it's Apple and Windows desktop & server support, network management, design & troubleshooting, wireless network & ADSL setup & installations, data storage and recovery services or hardware repairs and custom built PC's we can assist you.
Whether it's one computer at home or several in your business, rescuetech can provide the support you need. Our booking hours are Monday to Friday from 8.30 a.m. to 4.30 p.m.and Saturday's from 9.00 am to 2.00 p.m. Book your service today by calling us on 6687 5573.
Prices listed on this page are our flat fees for our specialist services, there are no hidden charges or callout fees, you simply know what you pay no matter how long it takes us!
All prices include GST.
We pride ourselves on providing a quality IT service covering almost every aspect of the IT industry. Whether it's Apple and Windows desktop & server support, network management, design & troubleshooting, wireless network & ADSL setup & installations, data storage and recovery services or hardware repairs and custom built PC's we can assist you.
Whether it's one computer at home or several in your business, rescuetech can provide the support you need. Our booking hours are Monday to Friday from 8.30 a.m. to 4.30 p.m.and Saturday's from 9.00 am to 2.00 p.m. Book your service today by calling us on 6687 5573.
Prices listed on this page are our flat fees for our specialist services, there are no hidden charges or callout fees, you simply know what you pay no matter how long it takes us!
All prices include GST.
Getting down to Business
Operating a business and need
more?
You shouldn't be charged the earth just because you don't have a full time IT person.
Rescuetech can tailor a service that suits your business and budget so you get support that suits you and not just the people providing it. Talk to us about our special business flat rates or hire a tech for a day service.
We offer comprehensive desktop and server support, networking and data management and much more, not to mention ensuring that your businesses information and intellectual property is safe from prying eyes.
Rescuetech conducts comprehensive audit's of business systems to ensure that your IT infrastructure and systems are running efficiently. By doing so allows us to gain an intimate working knowledge of the systems we support and that you rely on to operate everyday.
For more information or to arrange a meeting at your business to discuss your support requirements please call Dave on 02 6687 5573 or click here to send us an email.
Our experience and expertise will get your IT infrastructure back on track or set you up and have you running efficient IT systems.
We look forward to looking after your business!
Business references are available on request.
You shouldn't be charged the earth just because you don't have a full time IT person.
Rescuetech can tailor a service that suits your business and budget so you get support that suits you and not just the people providing it. Talk to us about our special business flat rates or hire a tech for a day service.
We offer comprehensive desktop and server support, networking and data management and much more, not to mention ensuring that your businesses information and intellectual property is safe from prying eyes.
Rescuetech conducts comprehensive audit's of business systems to ensure that your IT infrastructure and systems are running efficiently. By doing so allows us to gain an intimate working knowledge of the systems we support and that you rely on to operate everyday.
For more information or to arrange a meeting at your business to discuss your support requirements please call Dave on 02 6687 5573 or click here to send us an email.
Our experience and expertise will get your IT infrastructure back on track or set you up and have you running efficient IT systems.
We look forward to looking after your business!
Business references are available on request.
Sales & Installations
Rescuetech
can supply IT solutions and hardware at very
competitive prices and we'll deliver
and install them at your place. Want to upgrade your hard drive to a bigger one? Want or need
more memory installed?
Contact us for pricing, we carry major brands in memory, hard drives, motherboards, wireless routers and devices, video cards, printers, processors, Laptop's and computers (see also Custom Systems) plus more!
Installation costs whether we supply the hardware or you do:
Memory, printer*, video card, hard drive, peripherals $49
Hard drive upgrade* $129 (includes transferring all your data and system to the new drive)
Call us on 6687 5573 or email us here for prices on quality parts & installations.
*Printer installation for standard printer connected via USB only , does not include networked printers or Multifunction printers, contact us for pricing. Installation charges do not include hardware, *hard drive upgrade does not include the hard drive.
and install them at your place. Want to upgrade your hard drive to a bigger one? Want or need
more memory installed?
Contact us for pricing, we carry major brands in memory, hard drives, motherboards, wireless routers and devices, video cards, printers, processors, Laptop's and computers (see also Custom Systems) plus more!
Installation costs whether we supply the hardware or you do:
Memory, printer*, video card, hard drive, peripherals $49
Hard drive upgrade* $129 (includes transferring all your data and system to the new drive)
Call us on 6687 5573 or email us here for prices on quality parts & installations.
*Printer installation for standard printer connected via USB only , does not include networked printers or Multifunction printers, contact us for pricing. Installation charges do not include hardware, *hard drive upgrade does not include the hard drive.
Rescuetech Check
Not
sure if your System software and Applications are up
to date, or whether your virus and
spyware protection are adequate? are you getting weird errors? do you need more memory
or a bigger hard drive? need to install software that you're not sure your computers capable of running? or maybe you just want the peace of mind that all is well with your Mac or PC and that you're getting the most out of your equipment.
The Rescuetech check was designed with all this in mind. An advisory service where we check to make sure that everything is running how it should be and to answer any questions you may have about your IT equipment.
We take security and system integrity seriously at RT so as part of the check we verify that your anti-virus software (if required) is up to date and update it if it isn't or we'll install it for you if don't have any (not supplied but we recommend the best available)
We will:
Analyse
your computer and conduct our 20 point health
check
Make
recommendations based on our findings
Answer
any questions you have and offer unbiased
advice
Provide
you with a report of our findings and a plan
to correct any problems
Make
sure your virus software is current & up
to date or install virus software for you (not
supplied)
Rescuetech Check $88.00 (Need something extra? see Added extras)
If your computer requires one of our other rescuetech services to get things back on track and you choose to go ahead we deduct the original $88.00 from the cost of the service you choose. We will make sure that your virus software is up to date or will install virus software of your choice as part of this service.
If you choose not to go ahead, you have the peace of mind of a flat fee expert consultation.
You can call us on 6687 5573 to book or click here to book or ask us a question.
spyware protection are adequate? are you getting weird errors? do you need more memory
or a bigger hard drive? need to install software that you're not sure your computers capable of running? or maybe you just want the peace of mind that all is well with your Mac or PC and that you're getting the most out of your equipment.
The Rescuetech check was designed with all this in mind. An advisory service where we check to make sure that everything is running how it should be and to answer any questions you may have about your IT equipment.
We take security and system integrity seriously at RT so as part of the check we verify that your anti-virus software (if required) is up to date and update it if it isn't or we'll install it for you if don't have any (not supplied but we recommend the best available)
We will:
Analyse
your computer and conduct our 20 point health
check
Make
recommendations based on our findings
Answer
any questions you have and offer unbiased
advice
Provide
you with a report of our findings and a plan
to correct any problems
Make
sure your virus software is current & up
to date or install virus software for you (not
supplied)
Rescuetech Check $88.00 (Need something extra? see Added extras)
If your computer requires one of our other rescuetech services to get things back on track and you choose to go ahead we deduct the original $88.00 from the cost of the service you choose. We will make sure that your virus software is up to date or will install virus software of your choice as part of this service.
If you choose not to go ahead, you have the peace of mind of a flat fee expert consultation.
You can call us on 6687 5573 to book or click here to book or ask us a question.
Network Connect-me
Just got broadband or wireless and need help
getting it all set up?
The connect me pack won't only have you setup and online in no time
but we'll ensure that your network and computers are safe from outsiders
and the nasties crawling the internet.
Already have broadband or wireless and not sure if your network is safe?
We can make it's safe and secure, audit the network and lock it down so the only
computers joining your network are yours!
We will:
Install
and setup your equipment or troubleshoot an
existing network issue
Secure
your network to keep out unwanted intruders
and free-loaders
Add
your computers to your network
Show
you how to get the most out of networking
Rescuetech Connect me pack $99.00
Book your RT Network Pack today by calling us on 02 6687 5573
Note: To create a wireless network you must own or purchase a wireless router.
Your laptop and computers must also have wireless capabilities, contact us
today for information and quotations on wireless devices.
Rescuetech reserves the right to charge additional fees for factors outside our control
that extend the appointment beyond two hours.
The connect me pack won't only have you setup and online in no time
but we'll ensure that your network and computers are safe from outsiders
and the nasties crawling the internet.
Already have broadband or wireless and not sure if your network is safe?
We can make it's safe and secure, audit the network and lock it down so the only
computers joining your network are yours!
We will:
Install
and setup your equipment or troubleshoot an
existing network issue
Secure
your network to keep out unwanted intruders
and free-loaders
Add
your computers to your network
Show
you how to get the most out of networking
Rescuetech Connect me pack $99.00
Book your RT Network Pack today by calling us on 02 6687 5573
Note: To create a wireless network you must own or purchase a wireless router.
Your laptop and computers must also have wireless capabilities, contact us
today for information and quotations on wireless devices.
Rescuetech reserves the right to charge additional fees for factors outside our control
that extend the appointment beyond two hours.
Computer Tune-up & Routine Maintenance
Routine
Maintenance
Has it been a while since your computer's been looked upon to ensure it's running to it's potential? Our routine maintenance option is an ideal way to ensure that your system is up to date and running exactly as it should be, it's also an ideal way of preventing anything more serious occurring in the future.
Preventative maintenance can prevent a disastrous event.
Routine maintenance includes:
The
Rescuetech 20 point computer health check**
Clearing
your system of unnecessary files to free up
space
To
update your system with required security and
system update
To
ensure that virus and spyware software is up
to date
Routine Maintenance $69.00
**Please note that the Rescuetech 20 point computer health check incorporates several software and hardware tests and preventative measures not mentioned here**
Computer Tune-Up
If however your computer regularly crashes, is slow and it seems like it takes an eternity to open anything, then it may be feeling the effects of a few years hard work or maybe there's something sinister hiding in there.
Computers crash for a number of reasons, we will get to the bottom of why and get things back up and running for you.
The RT tune-up can give it a fresh lease on life and flush out any nasties!
The tune-up is tailored for you if your computer's running slow or being unreliable
The tune-up includes:
Full
diagnosis to identify the issue(s)
Sort
out your hard drive to make it run smoothly
Delete
any unnecessary files or programs
To
identify and clean any viruses or
infiltrations
To
ensure that your systems up to date
RT Tune-Up! $129.00
Book now by calling us on 02 6687 5573
Has it been a while since your computer's been looked upon to ensure it's running to it's potential? Our routine maintenance option is an ideal way to ensure that your system is up to date and running exactly as it should be, it's also an ideal way of preventing anything more serious occurring in the future.
Preventative maintenance can prevent a disastrous event.
Routine maintenance includes:
The
Rescuetech 20 point computer health check**
Clearing
your system of unnecessary files to free up
space
To
update your system with required security and
system update
To
ensure that virus and spyware software is up
to date
Routine Maintenance $69.00
**Please note that the Rescuetech 20 point computer health check incorporates several software and hardware tests and preventative measures not mentioned here**
Computer Tune-Up
If however your computer regularly crashes, is slow and it seems like it takes an eternity to open anything, then it may be feeling the effects of a few years hard work or maybe there's something sinister hiding in there.
Computers crash for a number of reasons, we will get to the bottom of why and get things back up and running for you.
The RT tune-up can give it a fresh lease on life and flush out any nasties!
The tune-up is tailored for you if your computer's running slow or being unreliable
The tune-up includes:
Full
diagnosis to identify the issue(s)
Sort
out your hard drive to make it run smoothly
Delete
any unnecessary files or programs
To
identify and clean any viruses or
infiltrations
To
ensure that your systems up to date
RT Tune-Up! $129.00
Book now by calling us on 02 6687 5573
Rebuild-me
PC or Mac not booting? System beyond
repair?
The rebuild me from RT is all about starting over fresh. For the system that's
beyond repair the 'rebuild me' is the answer. We will back up your data, install your new
operating system then recover your data to the new installation, all ready for you to start
over fresh or to enjoy the benefits of a new operating system if you're upgrading.
What we'll do:
Back
up your data
Reinstall
or upgrade your operating system (we'll need
your system disks)
Run
any updates for the operating system and
install your anti-virus software if required
Install
Applications of your choice (not supplied)
Return
your data back to the computer
Completely
test the new system
Rescuetech rebuild-me $249.00
Please note that we require you to supply us with the necessary installation disks, if you would like to purchase
software from us please contact us for pricing.
The Rebuild-me pack includes a backup quota of 10 gigabytes. Where more data is required to be backed up
it will be charged at $3.00 extra per gigabyte. This is to cover the additional time spent.
Please note that all software including anti-virus software must be provided by you for us to install it.
We will be happy to recommend and supply anti-virus software if you currently don't own any.
The rebuild me from RT is all about starting over fresh. For the system that's
beyond repair the 'rebuild me' is the answer. We will back up your data, install your new
operating system then recover your data to the new installation, all ready for you to start
over fresh or to enjoy the benefits of a new operating system if you're upgrading.
What we'll do:
Back
up your data
Reinstall
or upgrade your operating system (we'll need
your system disks)
Run
any updates for the operating system and
install your anti-virus software if required
Install
Applications of your choice (not supplied)
Return
your data back to the computer
Completely
test the new system
Rescuetech rebuild-me $249.00
Please note that we require you to supply us with the necessary installation disks, if you would like to purchase
software from us please contact us for pricing.
The Rebuild-me pack includes a backup quota of 10 gigabytes. Where more data is required to be backed up
it will be charged at $3.00 extra per gigabyte. This is to cover the additional time spent.
Please note that all software including anti-virus software must be provided by you for us to install it.
We will be happy to recommend and supply anti-virus software if you currently don't own any.
RT Data Backup
Data Backup Services:
Most of us use computers to store precious photos, emails from friends, contacts,
diaries, music collections and important work files. But all it takes is a thief, a corrupted
hard drive, a fire, a virus or a misplaced laptop and it can all be lost forever. The good
news is that safely backing it all up is fast and easy. We can either back your data up for you
or set you up with a system that takes the worry away.
Data Backup Pack $199.00
Supply and install an external hard drive
Configure
your data backups and show you how it works
Kick
off your first data backup
Includes
a cooler master 250 GB OneTouch USB hard drive
Want us to back up your data?
We'll
backup up to 8 gigabytes of your data to DVD
onsite
Advise
on back ups and back up solutions
Back me up $69.00
Most of us use computers to store precious photos, emails from friends, contacts,
diaries, music collections and important work files. But all it takes is a thief, a corrupted
hard drive, a fire, a virus or a misplaced laptop and it can all be lost forever. The good
news is that safely backing it all up is fast and easy. We can either back your data up for you
or set you up with a system that takes the worry away.
Data Backup Pack $199.00
Supply and install an external hard drive
Configure
your data backups and show you how it works
Kick
off your first data backup
Includes
a cooler master 250 GB OneTouch USB hard drive
Want us to back up your data?
We'll
backup up to 8 gigabytes of your data to DVD
onsite
Advise
on back ups and back up solutions
Back me up $69.00
Please
contact us
for
prices on larger hard drive options.
Data Rescue
Hard drive clicking and clunking, computer
locking up or doesn't detect the hard
drive?
This could be a sign that your hard drive has had or is about to have a major malfunction
and if you haven't backed up your data then you risk losing the lot!
Don't panic, we can help.
We will test your computer first to determine it's a hard drive issue then make initial attempts
to repair it onsite. If it's not responding we will need to take it back to our service centre where
we can get to work on it on our equipment.
Rescue my data from $349.00**
Replacement equipment such as a new hard drive are not included.
** Cost of data recovery may vary depending on what is actually at fault with the hard drive. Some hardware
malfunctions will need to be sent offsite for repair. Price will be indicated at time of service.
This could be a sign that your hard drive has had or is about to have a major malfunction
and if you haven't backed up your data then you risk losing the lot!
Don't panic, we can help.
We will test your computer first to determine it's a hard drive issue then make initial attempts
to repair it onsite. If it's not responding we will need to take it back to our service centre where
we can get to work on it on our equipment.
Rescue my data from $349.00**
Replacement equipment such as a new hard drive are not included.
** Cost of data recovery may vary depending on what is actually at fault with the hard drive. Some hardware
malfunctions will need to be sent offsite for repair. Price will be indicated at time of service.
Custom Systems
Having
a custom PC built is quite often the most cost
effective way to buy a new PC.
It allows you to not only choose exactly what components go into your PC but most
importantly allows you to leave out what you don't need. Whether it's a killer gaming PC
or a purpose built computer for an office environment the options and configurations
are endless. We will offer you unbiased advice and make sure you get exactly what you need.
We can guide you through the entire process and offer competitive prices on all parts.
For a quotation, advice or competitive prices on parts please contact us on 6687 5573.
It allows you to not only choose exactly what components go into your PC but most
importantly allows you to leave out what you don't need. Whether it's a killer gaming PC
or a purpose built computer for an office environment the options and configurations
are endless. We will offer you unbiased advice and make sure you get exactly what you need.
We can guide you through the entire process and offer competitive prices on all parts.
For a quotation, advice or competitive prices on parts please contact us on 6687 5573.
Added extras
Need something extra?
While we're onsite we can do extra work that you may require outside your booked RT service.
Extras are only available with a full priced service and cannot be discounted any further
Install an additional piece of hardware or software $29
Transfer or back up data up to 4gb $29
Add an additional computer to your network $29
If something's not here just simply ask us!
While we're onsite we can do extra work that you may require outside your booked RT service.
Extras are only available with a full priced service and cannot be discounted any further
Install an additional piece of hardware or software $29
Transfer or back up data up to 4gb $29
Add an additional computer to your network $29
If something's not here just simply ask us!
Fast fix 44
What's the fast fix 44?
When you book us for a service and we fix the problem within 30 minutes all you pay is $44.00. Not including the purchase of any parts or products.
When you book us for a service and we fix the problem within 30 minutes all you pay is $44.00. Not including the purchase of any parts or products.
Need more?
We
understand IT and know that sometimes there's more
than just one problem!
Sometimes it's your computer and your network, sometimes it's a virus and a failing
hard drive and sometimes it's two computers that are playing up!
If you need more than one thing done, we understand and we aim to look after you.
Each additional RT Service is discounted 25% when booked in conjunction with your original
booking. The discount also applies if you ask the technician during your service call but try and
give us as much notice as possible!
Sometimes it's your computer and your network, sometimes it's a virus and a failing
hard drive and sometimes it's two computers that are playing up!
If you need more than one thing done, we understand and we aim to look after you.
Each additional RT Service is discounted 25% when booked in conjunction with your original
booking. The discount also applies if you ask the technician during your service call but try and
give us as much notice as possible!